EVIDENCE · ROYAL BERKSHIRE & BEYOND

Hear it from the Trust, not from us.

Toca’s health platform runs live inside the NHS. The Trust’s story on film, the demo end to end, and the published numbers.

THE FIRST TRUST LIVE · ROYAL BERKSHIRE

Royal Berkshire, in its own words.

Royal Berkshire NHS Foundation Trust took eTriage live at the beginning of 2024, the first Trust to do so, and has run it across specialties since. Filmed on site with the people who use it.

Royal Berkshire Success: E-Triage & E-Referral Management

The Trust’s published position speaks for itself.

In NHS England’s published RTT data for March 2026, Royal Berkshire reported 83.8% of patients waiting under 18 weeks, one of the strongest positions of any English acute trust. We won’t claim credit for a whole Trust’s performance; we will say eTriage is part of how that front door runs.

83.8%seen within 18 weeks
8.8 wksmedian wait
36patients waiting over 52 weeks

Source: NHS England RTT incomplete pathways, March 2026. Compare any English acute trust with the Trust picker.

THE DEMO · END TO END

From a GP’s question to a booked referral.

An Advice & Guidance request arrives through NHS e-RS, is reviewed with the record alongside, and is converted to an accepted referral written to every system, in about five minutes, with no round trips.

NHS E-Triage Demo: The Royal Berkshire Success Story

NHS CONFEDEXPO · MANCHESTER · 11 JUNE 2026

The Health Secretary, naming the tool.

the eTriage tool being used by Royal Berkshire and others to reduce the number of face-to-face appointments…

The Rt Hon James Murray MP, Secretary of State for Health and Social Care
Keynote speech, NHS ConfedExpo 2026, read the full speech on GOV.UK

He gave three examples of reform already delivering ahead of schedule: a community wellness team in South Cumbria, the Health and Growth Accelerator pilots, and eTriage. We didn’t brief it and we weren’t asked for it.

Where we work

Trusts that have transformed with Toca

Royal Berkshire, Buckinghamshire Healthcare, University Hospitals of Morecambe Bay, Walsall Healthcare, Oxford University Hospitals and Frimley Health.

NHS Trusts that have transformed with Toca

Royal Berkshire NHS Foundation Trust Oxford University Hospitals NHS Foundation Trust Buckinghamshire Healthcare NHS Trust University Hospitals of Morecambe Bay NHS Foundation Trust Frimley Health NHS Foundation Trust Walsall Healthcare NHS Trust Ashford and St Peter’s Hospitals NHS Foundation Trust Mersey Care NHS Foundation Trust East Suffolk and North Essex NHS Foundation Trust Norfolk Community Health and Care NHS Trust

Ask us the hard questions.

References, governance packs and per-specialty numbers, on request.